Terms of Service | Triggerly

1. Acceptance of Terms

By accessing, browsing, or using the website located at https://triggerly.dev (the "Site") and any services offered by Triggerly Automation Systems ("Triggerly," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Site or our services.

These Terms constitute a legally binding agreement between you and Triggerly Automation Systems regarding your use of the Site and our services. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Site. Your continued use of the Site following any modifications constitutes your acceptance of the revised Terms.

2. Description of Services

Triggerly Automation Systems provides business automation consulting, GoHighLevel (GHL) CRM implementation, workflow automation design, custom web development, and AI-powered workflow assistant services (collectively, the "Services") to professional service firms, law firms, consultancies, and other service-based businesses.

Our Services may include, but are not limited to:

GoHighLevel account setup, configuration, and optimization
Custom workflow automation design and implementation
Lead-to-client lifecycle automation systems
CRM pipeline design and management
Email and SMS automation sequences
Slack integration and team alert systems
Custom web application development
API integration and middleware development
Process audits and automation strategy consulting
Ongoing automation management and retainer services

The specific scope of Services for each engagement shall be defined in a separate written agreement, statement of work, or service order ("Service Agreement") executed between you and Triggerly.

3. Eligibility and Account Registration

To use our Services, you must:

Be at least eighteen (18) years of age or the age of legal majority in your jurisdiction
Have the legal capacity to enter into a binding contract
Provide accurate, current, and complete information during any registration or consultation process
Maintain the security of any account credentials and promptly notify us of any unauthorized access

You are responsible for all activities that occur under your account, whether or not you authorized such activities. Triggerly reserves the right to suspend or terminate your access to the Site or Services if we suspect any unauthorized use or violation of these Terms.

4. User Obligations and Conduct

When using the Site and Services, you agree to:

Use the Site and Services only for lawful purposes and in accordance with these Terms
Not use the Site or Services in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site
Not attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
Not use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission
Not introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
Not attack the Site via a denial-of-service attack or a distributed denial-of-service attack

You are solely responsible for any content, data, or materials you submit to us or transmit through the Site. You represent and warrant that you have all necessary rights to provide such content and that it does not violate any third-party rights or applicable laws.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement thereof) are owned by Triggerly, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in the Site or our intellectual property. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site except as necessary for your personal, non-commercial use or as expressly authorized in writing by Triggerly.

The Triggerly name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Triggerly Automation Systems or its affiliates or licensors. You must not use such marks without the prior written permission of Triggerly.

5.2 Client Materials and Work Product

Upon full payment for Services, you shall own all rights, title, and interest in and to any custom deliverables, workflows, automations, code, documentation, or other work product specifically created for you under a Service Agreement ("Client Work Product"), subject to the following:

Triggerly retains the right to use general concepts, ideas, know-how, techniques, skills, and methodologies developed or used in connection with your project, provided that such use does not disclose your confidential information or proprietary business processes
Triggerly may retain copies of Client Work Product for archival, backup, or support purposes
Any pre-existing Triggerly intellectual property, tools, templates, or proprietary methodologies used in the delivery of Services shall remain the property of Triggerly
Third-party software, platforms, or integrations (including but not limited to GoHighLevel, Slack, Zapier, Make, and Zoom) remain subject to their respective third-party terms of service and licensing agreements

6. Payment Terms

6.1 Fees and Billing

Fees for Services shall be set forth in the applicable Service Agreement. Unless otherwise specified:

All fees are quoted and payable in United States Dollars (USD)
One-time project fees are typically invoiced as follows: fifty percent (50%) upon execution of the Service Agreement, and fifty percent (50%) upon completion or delivery of the final milestone
Monthly retainer fees are invoiced in advance on the first day of each month
All fees are non-refundable except as expressly provided in the Service Agreement or as required by law

6.2 Late Payments

Payment is due within the time period specified in the invoice (typically net fifteen (15) days). Late payments may be subject to a late fee of one and one-half percent (1.5%) per month or the maximum amount permitted by law, whichever is less. Triggerly reserves the right to suspend Services for accounts with outstanding balances exceeding thirty (30) days past due.

6.3 Expenses

Unless otherwise agreed in writing, you are responsible for all third-party costs associated with the Services, including but not limited to:

GoHighLevel subscription fees
Domain registration and hosting fees
Email service provider fees
SMS messaging costs
Third-party software or integration licensing fees
Zoom or other video conferencing subscription fees

7. Confidentiality

During the course of providing Services, each party may disclose confidential or proprietary information to the other party ("Confidential Information"). Confidential Information includes, but is not limited to, business plans, financial data, customer lists, marketing strategies, technical specifications, source code, and proprietary business processes.

Each party agrees to:

Maintain the confidentiality of the other party's Confidential Information
Use such Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms or the applicable Service Agreement
Not disclose such Confidential Information to any third party without the prior written consent of the disclosing party, except as required by law
Protect such Confidential Information with at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care

These confidentiality obligations shall survive termination of these Terms or any Service Agreement for a period of three (3) years.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRIGGERLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, TRIGGERLY DOES NOT WARRANT THAT:

THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
THE RESULTS OBTAINED FROM THE USE OF THE SITE OR SERVICES WILL BE ACCURATE OR RELIABLE
ANY ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED
THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM TRIGGERLY OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRIGGERLY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:

YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
ANY CONTENT OBTAINED FROM THE SITE
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SITE

IN NO EVENT SHALL TRIGGERLY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES EXCEED THE GREATER OF:

THE AMOUNT YOU HAVE PAID TO TRIGGERLY FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR
ONE HUNDRED UNITED STATES DOLLARS ($100.00)

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF TRIGGERLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, TRIGGERLY'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Triggerly, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms or any applicable law or regulation
Your use of the Site or Services, including but not limited to your content, any use of the Site's content, services, and products other than as expressly authorized in these Terms
Your negligence or willful misconduct
Any dispute between you and any third party

11. Term and Termination

11.1 Term

These Terms shall remain in full force and effect while you use the Site or Services. For ongoing retainer Services, the term shall be as specified in the applicable Service Agreement, which may automatically renew unless terminated in accordance with its terms.

11.2 Termination by You

You may terminate your use of the Site or Services at any time by discontinuing use and, if applicable, providing written notice to Triggerly in accordance with your Service Agreement. Termination of one-time project Services shall be governed by the specific terms of the Service Agreement.

11.3 Termination by Triggerly

Triggerly may terminate or suspend your access to the Site or Services, without prior notice or liability, for any reason, including but not limited to:

Your breach of these Terms
Your failure to pay any amounts due
Your engagement in fraudulent, abusive, or illegal activity
Our discontinuation of the Site or Services

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, confidentiality obligations, warranty disclaimers, indemnification, and limitations of liability.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any dispute arising out of or relating to these Terms or your use of the Site or Services shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles.

12.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, termination, or validity thereof, shall first be attempted to be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue legal remedies in the state or federal courts located in [Your County], [Your State].

Each party hereby consents to the exclusive jurisdiction of such courts and waives any objection to venue laid therein. Notwithstanding the foregoing, Triggerly may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

13. Third-Party Services and Links

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Triggerly. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Triggerly shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

Your use of third-party services (including but not limited to GoHighLevel, Slack, Zapier, Make, Zoom, Google, and Cloudflare) is subject to the respective terms of service and privacy policies of those third parties. Triggerly is not responsible for the performance, availability, or security of any third-party service.

14. Electronic Communications

By using the Site and Services, you consent to receive electronic communications from Triggerly, including but not limited to emails, text messages, and notifications through the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving marketing communications by following the unsubscribe instructions included in such communications or by contacting us directly. However, you may not opt out of transactional or service-related communications.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with any Service Agreement, privacy policy, or other written agreement between you and Triggerly, constitute the entire agreement between you and Triggerly regarding your use of the Site and Services and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms, and the remaining provisions shall continue in full force and effect.

15.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of Triggerly to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Triggerly's prior written consent. Any attempt to assign or transfer without such consent shall be void. Triggerly may assign or transfer these Terms at any time without restriction.

15.5 Force Majeure

Triggerly shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of telecommunications or internet service providers.

15.6 Headings

The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

16. Contact Information

If you have any questions, concerns, or comments about these Terms, the Site, or our Services, please contact us:

Triggerly Automation Systems

Website: https://triggerly.dev
Email: support@triggerly.dev
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM [Your Time Zone]

We will make every effort to respond to your inquiry within twenty-four (24) business hours.

END OF TERMS OF SERVICE